Returns & Exchanges

At BHB DISTRIBUTORS, we want you to be completely satisfied with your professional beauty supplies. If a product does not meet your expectations, you may return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the unused products in their original packaging, ensuring all seals are intact to qualify for a refund due to hygiene regulations.

3

Ship Items Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing